Skip to main content

​
Use the notification bell

The bell in the app header is your central inbox. It shows recent activity that may need your attention — messages, mentions, comment activity, assignments, requests, and access changes — all in one place.
  • Unread activity: the bell changes color when something is waiting — amber for unread notifications, and red when someone has mentioned you.
  • Quick access: select a notification to go straight to the source, whether that is a comment, a kanban card, a request, or a shared item.
  • Managing the list:
    • Review: open the list to see your recent activity.
    • Clear: closing the list marks the notifications you viewed as read. Select Clear all to empty the current list.

​
Choose a notification preset

You decide how much project activity you are notified about. A preset sets that level in one step — each one switches on a different set of the optional notifications, from the quietest to everything.
  1. Open Settings.
  2. Select Notifications.
  3. Choose a preset as your starting point.
  4. Adjust individual notification types when needed.
Access and sharing updates stay on in every preset, so you do not miss changes that affect your ability to work in Collivo. The Notifications page lists them under Always On.

​
Adjust individual notifications

Customize the preset when your role requires a different level of attention:
  • Messaging: direct messages, Circles mentions, or all Circles messages.
  • Comments: replies to your comments and new comments on your files.
  • Kanban: cards assigned to you.
  • Requests: access requests that need your approval.
  • Projects: membership changes.
Example: A project manager might enable membership changes and all Circles messages, while a contributor might keep the Balanced preset and focus on mentions, replies, assignments, and requests.

​
Expected result

The notification bell highlights work that needs your attention, and your preferences reduce optional updates that are not relevant to your role.

​
Troubleshooting

  • A notification does not appear: open Settings → Notifications and confirm that its category is enabled.
  • You receive too many updates: choose a quieter preset, then enable only the individual categories you need.
  • A notification opens content you cannot access: your access may have changed after the notification was created. Ask the item owner or a project manager to review your permissions.
  • The unread count does not clear: open the bell, review the unread items, and close the list. Use Clear all to remove the current list.